Last updated: 10/01/2024.
At CUSTOMEASY.SHOP, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit and make purchases from our online store. By accessing or using CUSTOMEASY.SHOP, you agree to the terms described in this policy.
Information We Collect
- Personal Information: When you make a purchase or attempt to make a purchase, we collect information such as your name, billing and shipping address, payment details, email address, and phone number.
- Device Information: We automatically collect information about your device, including IP address, browser type, time zone, and cookies. This helps us optimize your shopping experience.
- Order Information: We collect details about your orders, including products purchased, customizations, and order history.
- Communication Information: We collect details of your communications with us, including messages, customer support inquiries, and feedback.
How We Use Your Information
- To Process Orders: We use your personal information to process and ship your orders, manage returns and exchanges, and keep you informed about your order status.
- Customer Support: We use your information to assist with customer service inquiries and improve the support experience.
- Marketing and Promotional Communications: With your consent, we may send you newsletters, special offers, and promotional content.
- Analytics: We use device and order information to enhance our website’s functionality, diagnose issues, analyze trends, and understand customer preferences.
Sharing Your Information
We may share your information with third parties to assist with order fulfillment, payment processing, and other essential business functions, as well as to comply with legal obligations. Examples of third parties include:
- Payment processors: To securely process transactions.
- Shipping and logistics companies: To fulfill and deliver orders.
- Marketing partners: To assist with promotional campaigns, analytics, and customer communications.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, track usage data, and personalize content. You can modify your cookie settings in your browser, but disabling cookies may affect some functionalities of our website.
Your Rights
- Access and Updates: You have the right to access, update, or correct your personal information at any time.
- Data Deletion: You may request the deletion of your personal information, subject to our legal obligations.
- Marketing Preferences: You can opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
Data Security
We implement various security measures to protect your personal information, including encryption, secure servers, and restricted access to sensitive data. However, no transmission over the internet or electronic storage method is entirely secure.
International Transfers
CUSTOMEASY.SHOP operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that international transfers of personal information comply with applicable data protection laws.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these third-party websites.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after any changes constitutes acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at contact@customeasy.shop.